Punjab Government, with a view to provide delivery of services to the people of
the state within time limits, notified Punjab Right to Service Ordinance on 14/7/2011.
The Ordinance came into force w.e.f. 28th July, 2011 when 67 services were notified
under its provisions. Soon after, Punjab Right to Service Act-2011 (PRTS Act-2011)
was passed by the State Assembly and thus, came into effect on 20th October, 2011.
As per Section 12 of the PRTS Act-2011, there is a provision to constitute Punjab
Right to Service Commission (PRTSC) consisting of 1 Chief Commissioner and 4 Commissioners
who would look after the task of effective implementation of the Act.Now through amendment
no. 24-Leg./2016 dated 26-may-2016 the number of Commissioners has been increased
PRTSC has been entrusted with the task of making suggestions to the state government
for ensuring better delivery of services...