Punjab Government, with a view to provide delivery of services to the people of
the state within time limits, notified Punjab Right to Service Ordinance on 14/7/2011.
The Ordinance came into force w.e.f. 28th July, 2011 when 67 services were notified
under its provisions. Soon after, Punjab Right to Service Act-2011 (PRTS Act-2011)
was passed by the State Assembly and thus, came into effect on 20th October, 2011.
As per Section 12 of the PRTS Act-2011, there is a provision to constitute Punjab
Right to Service Commission (PRTSC) consisting of 1 Chief Commissioner and 4 Commissioners
who would look after the task of effective implementation of the Act.
PRTSC has been entrusted with the task of making suggestions to the state government
for ensuring better delivery of services...