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NOTE: |
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1. In case of services sought through Suwidha Centre, an additional
period of two days would be added to the above said given time limit and in such
cases the Designated Officer and the Incharge of the Suwidha Centre, as the case
may be, would be jointly and severally responsible for the delivery of such service. |
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2. The time fixed for delivery of services would start from the
expiry of notice period ,wherever prescribed under the Act/Rules. |
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3. For all purposes with regard to the implementation of the
Punjab Right To Service Act, the Additional Deputy Commissioner (General) of the
concerned district shall be the Nodal Officer in the district for all the departments
whose services are notified under the Act ibid.
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4. The Special Secretary/Additional Secretary/Joint Secretary
of the concerned department, as the case may be, shall be the Nodal Officer of the
respective departments at the State Headquarter. |
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5. Time limit fixed for the services pertaining to Arms license
notified by the Government will not be applicable to "Prohibited Bore Arms Licenses".
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6. In case the Applicant shifted his residence from another state
to Punjab then the time for Renewal of Arms license will start from the date of receipt
of verification from that state. |
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7. In case of services pertaining to the Department of Power/ Electricity,
the first Appellate Authority/ Second Appellate Authority Shall mean the consumer disputes settlement
Committee / Consumer Grievances Redressal Forum as notified by the Punjab State Electricity Regulatory
Commission. |
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8. Ombudsman Electricity or RTS Commission will be the final authority
for all the revision petitions connected with the services pertaining to Department of Power(Sr. No 172-185) |